01
Licensing and identity
The entity pursuing the account, available licensing records, relevant dates, and questions about jurisdiction-specific requirements or exemptions.
Corporate Rights Advocacy
Their Claim.
Their Conduct.
YOUR Options.
What you don’t know can shape what you pay.
Debt collectors pursue payment for a living. They know the process, the pressure points, and how to move an account toward a settlement.
We bring collection-industry knowledge to your side. Porter, Teece & Boyd audits commercial collection claims, examines agency licensing and conduct, and uses documented findings to pursue a favorable resolution.
A commercial collection audit: the amount demanded, the records behind it, the agency’s licensing status, and the way payment has been pursued.
For businesses facing collection demands and creditor disputes.
Their demand deserves scrutiny
They’re examining your ability to pay.
We examine their claim and conduct.
The amount demanded is only the beginning. The supporting records, the agency’s licensing status, the charges added, and the way payment has been pursued can all deserve closer examination.
Our work identifies discrepancies, documents potential compliance failures, and separates unsupported assertions from substantiated facts.
When the findings reveal a credible issue, we assess how it can inform the negotiation—with independent counsel evaluating legal questions where needed.
Licensing review
A demand letter is not proof of proper licensing.
Where licensing is required, an agency’s authority to operate deserves verification. We examine the collecting entity, relevant licensing records, and license status during the period of collection activity. We flag questions about applicable requirements and exemptions for legal review.
Collecting without a required license can expose an agency to enforcement or other legal consequences. Depending on the applicable law and conduct, collection violations may also affect the creditor’s recovery or create potential liability requiring legal assessment.
We document the findings and use substantiated issues to support a resolution strategy.
Their compliance deserves scrutiny, too.
What we audit
Five areas of the file. Examined on the record.
An audit covers the claim itself and the party pursuing it. Each area produces documentation rather than assertion, so the negotiation rests on what the record supports.
02
The amount demanded
Invoices, payments, credits, interest, collection costs, and other added charges.
03
Supporting documentation
Contracts, account records, and documentation supporting the claim and the collecting party's stated role.
04
Collection conduct
Correspondence, representations, demands, and the collection timeline, including potential compliance issues.
05
Negotiation opportunities
Documented discrepancies and substantiated concerns that may support a balance correction, revised terms, or another negotiated resolution.
Our approach
From collection demand to a considered response.
Five steps, in sequence. Each one produces documentation your business can act on rather than an assertion it has to accept.
01
Review
We start with the demand, the records behind it, and the entity pursuing the account.
02
Document
We reconcile the amounts and record discrepancies, licensing questions, and conduct issues.
03
Strategize
We set negotiation objectives grounded in what the documentation actually supports.
04
Negotiate
With your authorization, we pursue a documented resolution and keep you informed.
05
Litigate
If the matter calls for counsel, we help connect you with suitable independent counsel and hand over the file.
Legal connections
Collection expertise. Connections to more than 250 attorneys.
Through our founder’s work in commercial debt collection, we have developed professional connections with more than 250 attorneys.
When findings require legal interpretation or action, we can draw on those relationships to help connect your business with suitable independent counsel.
Attorney availability, suitability, and engagement terms are determined separately. These are professional connections — the attorneys are not employees, retained counsel, or guaranteed referral partners of Porter, Teece & Boyd, and their services are not included in our fees.
01
Connections built inside the industry
Our founder's work in commercial debt collection produced professional connections with more than 250 attorneys. When a matter needs one, we are not starting from a directory.
02
Legal questions go to legal professionals
Where a finding turns on the interpretation of licensing requirements, exemptions, or applicable law, that assessment belongs with qualified independent counsel — and we help you reach it.
03
Counsel arrives with documented findings
Attorneys receive a reconciled balance, the documentary gaps in the claim, the licensing questions we identified, and the collection timeline — rather than building the file from scratch.
Our experience
We know the collection process
from the inside.
Our founder’s experience in commercial debt collection informs where we look, what we question, and how we approach negotiations.
We understand the operational side of pursuing an account—the communications, documentation, escalation decisions, and settlement discussions. We apply that perspective to examining the demand against your business.
Our objective is to give you a documented understanding of your position and a practical strategy for resolution.
Isiah Manzo
Founder & Managing Partner
Request a collection audit
Find out what their demand
leaves unanswered.
Get a closer examination of the claim, the licensing questions, and the collection conduct that may affect your options.
- Phone
- 520-505-0141